Find Vera Service:Troubleshooting
If you've just upgraded the firmware with "Restore to factory defaults"
Login directly to your Vera and go to Setup->FindVera.Com and re-enter your username and password then enable the service
If you've just upgraded the firmware with "Keep settings"
It is possible that your Vera unit is still upgrading please wait a few minutes then try again
If the internet connection at Vera's side dropped or Vera doesn't have internet access anymore, you won't be able to access it through findvera.com
Check Vera's power led to be solid.
If it's blinking go to Setup->Advanced->Net&Wi-Fi and configure your Network settings then click 'Troubleshoot Network' and observe if it can reach Google and our servers.