Talk:Side By Side Comparison

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micasaverde 27 July 2009: We've had some discussions with Schlage about their concern that the bridge may support some features that are not indicated on the wiki. So we purchased a Schlage LiNK and have attempted to do some independent tests. Schlage said they'll login this week to clean up the page and address any questions or inaccuracies. Here are the questions we ran into so far:  
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micasaverde 27 July 2009: We've had some discussions with Schlage about their concern that the bridge may support some features that are not indicated on the wiki. So we purchased a Schlage LiNK and have attempted to do some independent tests. Here are the questions we ran into so far:  
  
 
1. Before we could do anything with the Schlage LiNK we were required to provide a credit card number and home/billing address. But the address is in Utah, and that isn't shown on the list of available states. So we couldn't continue and couldn't find any way to get past that page. See screen shot. Can the Schlage LiNK be used in Utah? If so, how do we get past that page? [[Image:Schlage utah.JPG|thumb|left|128px]]  
 
1. Before we could do anything with the Schlage LiNK we were required to provide a credit card number and home/billing address. But the address is in Utah, and that isn't shown on the list of available states. So we couldn't continue and couldn't find any way to get past that page. See screen shot. Can the Schlage LiNK be used in Utah? If so, how do we get past that page? [[Image:Schlage utah.JPG|thumb|left|128px]]  
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2. We switched to using remote desktop into another user's Schlage LiNK to do some preliminary investigation. I was told that the LiNK worked with sensors, like the Express Controls 3-in-1 (a motion/light/temperature sensor in one). But I couldn't find any way to read the temperature from it. Also, what is the procedure for making the motion sensor trigger an event when motion is detected? I wasn't about to find a way to do this. (Zmistro) I have several sensors and none are able to work or control with the Schlage link Bridge. The do however show in the device listing as unsupported.  
 
2. We switched to using remote desktop into another user's Schlage LiNK to do some preliminary investigation. I was told that the LiNK worked with sensors, like the Express Controls 3-in-1 (a motion/light/temperature sensor in one). But I couldn't find any way to read the temperature from it. Also, what is the procedure for making the motion sensor trigger an event when motion is detected? I wasn't about to find a way to do this. (Zmistro) I have several sensors and none are able to work or control with the Schlage link Bridge. The do however show in the device listing as unsupported.  

Revision as of 18:24, 29 July 2009

micasaverde 27 July 2009: We've had some discussions with Schlage about their concern that the bridge may support some features that are not indicated on the wiki. So we purchased a Schlage LiNK and have attempted to do some independent tests. Here are the questions we ran into so far:

1. Before we could do anything with the Schlage LiNK we were required to provide a credit card number and home/billing address. But the address is in Utah, and that isn't shown on the list of available states. So we couldn't continue and couldn't find any way to get past that page. See screen shot. Can the Schlage LiNK be used in Utah? If so, how do we get past that page?
Schlage utah.JPG

abc

2. We switched to using remote desktop into another user's Schlage LiNK to do some preliminary investigation. I was told that the LiNK worked with sensors, like the Express Controls 3-in-1 (a motion/light/temperature sensor in one). But I couldn't find any way to read the temperature from it. Also, what is the procedure for making the motion sensor trigger an event when motion is detected? I wasn't about to find a way to do this. (Zmistro) I have several sensors and none are able to work or control with the Schlage link Bridge. The do however show in the device listing as unsupported.


Sensors1small.jpg


3. I was told the LiNK support handheld remotes and scene controllers. So I created a scene which turns on some lights. What is the menu item I choose to transfer it to a scene controller or a handheld remote control and assign it to a button? I couldn't find any reference to this in the user's manual. I'm using the user's manual here: https://www.schlagelink.com/help/index.html and it doesn't mention scene controllers or remotes, and I don't see any menu options. This is also related to the 'Control of doors from handheld remotes and scene controllers' feature.

4. I was told the LiNK supported IP cameras. But, again the user's manual only mentions the procedure for adding a Schlage camera. How do I add my Panasonic camera? Will the controls for pan/tilt/zoom appear when the camera is added? Can I control it from the cell phone?

5. I was able to do some network sniffing to see that the Schlage LiNK got an IP address. But I was unable to access that IP address directly. Port 80 is blocked. Is there a way to control the LiNK directly if the internet connection goes down, or the Schlage LiNK server is not available?

6. I connected the Schlage IP camera, and it gets an IP address. But I can't access it from a web browser or do anything with it. So if a user buys the IP camera, and later cancels the Schlage monthly subscription, how can he use the camera without the subscription?

7. I contacted Schlage LiNK customer service because I couldn't activate the lock because Utah isn't available as a billing address. They said they'll fix the problem in a month or so and in the meantime gave me a trial code. So I continued to the next step, entered my cell phone number to receive the SMS text. The message didn't arrive, so I manually went to the Schlage LiNK mobile phone download page and the Java app won't install on my T-Mobile Sidekick LX 2009. So I got stuck at that point and wasn't able to continue testing.

8. Thermostat support is very limited with most Zwave thermostats to setting and looking at temp. You cannot get alerts of under or over temp. These messaging and schedule features are only available with the Trane thermostat which is a Schlage company.

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