Firmware Flash Vera 1

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If Vera's power light blinks consistently (not a double pulsing blink) within a few seconds of powering on, then Vera's firmware has become corrupted. This can happen if Vera was unplugged while in the middle of performing a firmware update ("flash"). When it does, you will probably need to use a firmware restoration utility, which runs on Windows. Here is how to restore Vera's firmware once it has become corrupted:

1. Download Vera's firmware and store it on your PC's hard drive. You can get the firmware here: http://download.controlmyhouse.net/firmware/wl500gP-1.0.616.trx

2. Download the firmware restoration utility and unzip it into a folder on your PC. The utility is here: http://download.controlmyhouse.net/flash_firmware.zip

3. Connect your PC's network connection the LAN 1 port of Vera. (It must be LAN 1, not any of the other LAN ports.)

4. Give your PC a static IP: 192.168.1.2, with subnet mask 255.255.255.0. You can leave the Gateway and DNS server blank. To do this in Windows XP, choose Start, Control Panel, Network Connections. Be sure all connections are disabled except for "Local Area Connection", which you right-click on and choose Properties. Scroll down to "Internet Protocol (TCP/IP)" and click Properties. Make note of the current settings so you can restore them when you're done. Choose "Use the following IP address", and put 192.168.1.2 in the IP address field and 255.255.255.0 in the subnet mask. Leave the other fields alone. Click 'OK' to close the window, and then 'OK' on the other window.

5*. Run the program 'rescue.exe' (downloaded in Step 2). Click 'browse' and find the firmware file (downloaded in Step 1).
NOTE:You may need to disable your anti-virus software to run 'rescue.exe'. The anti-virus might think this is malicious code.

6. Unplug the power to Vera. Hold the black button in while you reconnect the power. Let go of the black button when the power light starts blinking.

7. Click 'upload' in the firmware utility. It takes up to 5 minutes to flash the firmware.

Note

(*) The rescue utility is known to work only on Windows XP and with only ONE network card (disable wireless and other network cards if your computer has any)

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