Firmware Flash Vera 1

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If, within a few seconds of powering on Vera, the power light blinks consistently, not a double pulsing blink, then that means Vera's firmware has been corrupted. If you unplug Vera's power after downloading the firmware, and while Vera is in the middle of the firmware flash, this can happen. When it does, you will probably need to use a firmware restoration utility, which runs on Windows. Here is how to do it:
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If Vera's power light blinks consistently (not a double pulsing blink) within a few seconds of powering on, then Vera's firmware has become corrupted. This can happen if you unplug power while Vera is in the middle of performing a firmware update ("flash"). When it does, you will probably need to use a firmware restoration utility, which runs on Windows. Here is how to do it:  
  
1. Download Vera's firmware and store it on your PC's hard drive. You can get the firmware here: http://download.controlmyhouse.net/firmware/wl500gP-1.0.616.trx
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1. Download Vera's firmware and store it on your PC's hard drive. You can get the firmware here: http://download.controlmyhouse.net/firmware/wl500gP-1.0.616.trx  
  
2. Download the firmware restoration utility and unzip it into a folder on your PC. The utility is here: http://download.controlmyhouse.net/flash_firmware.zip
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2. Download the firmware restoration utility and unzip it into a folder on your PC. The utility is here: http://download.controlmyhouse.net/flash_firmware.zip  
  
2. Connect your PC's network connection the LAN 1 port of Vera. It must be LAN 1, not any of the other LAN ports.
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2. Connect your PC's network connection the LAN 1 port of Vera. (It <u>must</u> be LAN 1, not any of the other LAN ports.)
  
3. Give your PC a static IP: 192.168.1.2, with subnet mask 255.255.255.0. You can leave the gateway and dns server blank. To do this in Windows XP, choose Start, Control Panel, Network Connections. Be sure all connections are disabled except for "Local Area Connection", which you right-click on and choose Properties. Scroll down to "Internet Protocol (TCP/IP)" and click Properties. Make note of the current settings so you can restore them when you're done. Choose "Use the following IP address", and put 192.168.1.2 in the IP address field and 255.255.255.0 in the subnet mask. Leave the other fields alone. Click 'OK' to close the window, and then 'OK' on the other window.
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3. Give your PC a static IP: 192.168.1.2, with subnet mask 255.255.255.0. You can leave the Gateway and DNS server blank. To do this in Windows XP, choose Start, Control Panel, Network Connections. Be sure all connections are disabled except for "Local Area Connection", which you right-click on and choose Properties. Scroll down to "Internet Protocol (TCP/IP)" and click Properties. Make note of the current settings so you can restore them when you're done. Choose "Use the following IP address", and put 192.168.1.2 in the IP address field and 255.255.255.0 in the subnet mask. Leave the other fields alone. Click 'OK' to close the window, and then 'OK' on the other window.  
  
4. Run the program 'rescue.exe'. Click 'browse' and find the firmware.
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4*. Run the program 'rescue.exe' (downloaded in Step 2). Click 'browse' and find the firmware file (downloaded in Step 1).<br>NOTE:Yyou may need to disable your anti-virus software to run 'rescue.exe'. The anit-virus might think this is maliciuos code.  
  
5. Unplug the power to Vera. Hold the black button in while you reconnect the power. Let go of the black button when the power light starts blinking.
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5. Unplug the power to Vera. Hold the black button in while you reconnect the power. Let go of the black button when the power light starts blinking.  
  
6. Click 'upload' in the firmware utility. It takes up to 5 minutes to flash the firmware. Please note you may need to disable your Antivirus software to run the EXE. The anit-virus will think this is maliciuos code.
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6. Click 'upload' in the firmware utility. It takes up to 5 minutes to flash the firmware.<br>
  
'''Note'''
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'''Note'''  
* The rescue utility is know to work only on Windows XP and with only ONE network card (disable wireless and other cards if you have).
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** The rescue utility is known to work only on Windows XP and with only ONE network card (disable wireless and other network cards if your computer has any)

Revision as of 17:29, 3 August 2009

If Vera's power light blinks consistently (not a double pulsing blink) within a few seconds of powering on, then Vera's firmware has become corrupted. This can happen if you unplug power while Vera is in the middle of performing a firmware update ("flash"). When it does, you will probably need to use a firmware restoration utility, which runs on Windows. Here is how to do it:

1. Download Vera's firmware and store it on your PC's hard drive. You can get the firmware here: http://download.controlmyhouse.net/firmware/wl500gP-1.0.616.trx

2. Download the firmware restoration utility and unzip it into a folder on your PC. The utility is here: http://download.controlmyhouse.net/flash_firmware.zip

2. Connect your PC's network connection the LAN 1 port of Vera. (It must be LAN 1, not any of the other LAN ports.)

3. Give your PC a static IP: 192.168.1.2, with subnet mask 255.255.255.0. You can leave the Gateway and DNS server blank. To do this in Windows XP, choose Start, Control Panel, Network Connections. Be sure all connections are disabled except for "Local Area Connection", which you right-click on and choose Properties. Scroll down to "Internet Protocol (TCP/IP)" and click Properties. Make note of the current settings so you can restore them when you're done. Choose "Use the following IP address", and put 192.168.1.2 in the IP address field and 255.255.255.0 in the subnet mask. Leave the other fields alone. Click 'OK' to close the window, and then 'OK' on the other window.

4*. Run the program 'rescue.exe' (downloaded in Step 2). Click 'browse' and find the firmware file (downloaded in Step 1).
NOTE:Yyou may need to disable your anti-virus software to run 'rescue.exe'. The anit-virus might think this is maliciuos code.

5. Unplug the power to Vera. Hold the black button in while you reconnect the power. Let go of the black button when the power light starts blinking.

6. Click 'upload' in the firmware utility. It takes up to 5 minutes to flash the firmware.

Note

    • The rescue utility is known to work only on Windows XP and with only ONE network card (disable wireless and other network cards if your computer has any)
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