Find Vera Service:Troubleshooting

Issue:
If you've just upgraded the firmware with "Restore to factory defaults"
Resolution:   
Login directly to your Vera and go to Setup->FindVera.Com and re-enter your username and password then enable the service

Issue:
If you've just upgraded the firmware with "Keep settings"
Resolution:
It is possible that your Vera unit is still upgrading please wait a few minutes then try again

Issue:
If the internet connection at Vera's side dropped or Vera doesn't have internet access anymore, you won't be able to access it through findvera.com
Resolution:
Check Vera's power led to be solid.
If it's blinking go to Setup->Advanced->Net&Wi-Fi and configure your Network settings then click 'Troubleshoot Network' and observe if it can reach Google and our servers.