FAQ - Revision history

George: /* What is the difference between a device ID and a node id ? */

2015-04-22T11:27:31Z

‎What is the difference between a device ID and a node id ?

George: /* Networking */

2015-04-22T11:25:44Z

‎Networking

George: /* Z-Wave */

2015-04-22T11:24:07Z

‎Z-Wave

George: /* Will Vera work internationally? */

2012-10-26T17:41:46Z

‎Will Vera work internationally?

Mcv.adi: /* Vera 3 with UI5 */

2012-03-21T19:03:26Z

‎Vera 3 with UI5

Mcv.adi: /* Vera 3 with UI5 */

2012-03-21T19:02:11Z

‎Vera 3 with UI5

DaveL17: More housekeeping.

2011-12-09T11:45:16Z

More housekeeping.

DaveL17: Housekeeping and some changes related to Vera 3.

2011-12-09T11:26:51Z

Housekeeping and some changes related to Vera 3.

Henk at 06:58, 27 May 2011

2011-05-27T06:58:22Z

Silviu.parvana at 20:33, 13 April 2011

2011-04-13T20:33:42Z

@@ Line 24: / Line 24: @@
 The device ID is assigned automatically by the Vera engine to each device created on the interface, whether z-wave or any other type of protocol. This number is increased by 1 which each added device.There is no maximum limit in device IDs so the value will constantly increase if you add and remove multiple devices. It is mainly used in Vera’s internal system (scenes, events etc.)
-Along device ID's you'll notice the the node ID's (or alt ID's) which are the nodes the z-wave chip assigns to each device added into the network. These are used by the z-wave chip in mapping the z-wave mesh network and it can only go up to 232, the maximum of the z-wave nodes you can have in a network.
+Along device ID's you'll notice the the node ID's (or alt ID's) which are the nodes the z-wave chip assigns to each device added into the network. These are used by the z-wave chip in mapping the z-wave mesh network and it can only go up to 232, the maximum of the z-wave nodes you can have in a network. If you used all the 232 slots, but don’t actually have 231 devices ( maybe some were excluded ), when you include another z-wave device in the network it will get the next available slot, starting from 1.
 ==Energy==

@@ Line 41: / Line 41: @@
 The first time you do this you will see Vera's setup page, the Wizard.  After you setup your unit, from the same network as Vera visit [http://cp.mios.com cp.mios.com] and create an account.  Log in and you will be able to take control over your unit and access it from all around the world where there is an Internet connection.
-==== Vera 3 with UI5 ====
+==== Vera 3\Lite with UI5 ====
 From the same network as Vera visit [https://cpui5.mios.com/ cpui5.mios.com] and create an account. Log in and you will be able to take control over your unit and access it from all around the world where there is an Internet connection.
 ===What if I don't have Internet at home?===

@@ Line 20: / Line 20: @@
 ===How secure are Z-Wave devices such as door locks?  ===
 The security implementation was created by a consortium of companies known as the [http://www.z-wavealliance.org Z-Wave Alliance]. There are many large, security-conscious companies in the alliance who signed off on the Z-Wave security implementation. We have not heard of any security vulnerabilities or exploits. We set up a forum at [http://forum.micasaverde.com forum.micasaverde.com] dedicated to security concerns.
 ==Energy==

@@ Line 7: / Line 7: @@
 <!-- {{FAQ template}} The FAQ template appears to be empty. Removed. -->
 ==General==
-===Will Vera work internationally?===
+=== Will Vera work internationally?  ===
-Yes.  Vera's power adapter runs on all international standards, from 100 to 240 volts.  Customers in the UK and Europe receive a power connector for their outlets.  Other countries may need to use an adapter.  Z-Wave operates on different frequencies in the U.S. and Europe.  When you order Vera, the Z-Wave stick is available either in European or U.S. versions.  Note that the Z-Wave accessories at our online shop, like lamp modules and light switches, are U.S. only.  Vera will work fine with any Z-Wave accessories you buy locally.  For more information on Z-Wave outside U.S. and Europe, read [[ZWave_International|Z-Wave International]].
 ==Z-Wave==

@@ Line 35: / Line 35: @@
 The first time you do this you will see Vera's setup page, the Wizard.  After you setup your unit, from the same network as Vera visit [http://cp.mios.com cp.mios.com] and create an account.  Log in and you will be able to take control over your unit and access it from all around the world where there is an Internet connection.
-====Vera 3 with UI5====
+==== Vera 3 with UI5 ====
 From the same network as Vera visit cpui5.mios.com and create an account. Log in and you will be able to take control over your unit and access it from all around the world where there is an Internet connection.
 ===What if I don't have Internet at home?===

@@ Line 1: / Line 1: @@
 [[Category:Glossary]]
-Frequently Asked Questions
+=Frequently Asked Questions=
-see also: User Instructions here [http://wiki.mios.com/index.php?title=Category:User_Instructions][ and How To here [http://wiki.mios.com/index.php/Category:How_To]
+See also: [http://wiki.mios.com/index.php?title=Category:User_Instructions User Instructions] and [http://wiki.mios.com/index.php/Category:How_To How To]
-{{FAQ header}}
+<!-- {{FAQ template}} The FAQ template appears to be empty. Removed. -->
 ==General==
 ===Will Vera work internationally?===

@@ Line 15: / Line 15: @@
 ===What is Vera's black dongle for?  What happens if I lose it?===
-The dongle is plugged into one of Vera's USB ports and contains the Z-Wave chip needed to talk to your Z-Wave devices.  When the dongle is removed, Vera cannot communicate with any Z-Wave devices, though IP Cameras, wi-fi and other non-Z-Wave functions still work fine.  Also, when you pair Vera to Z-Wave devices (that is, 'Add' Z-Wave devices), that pairing information is stored in the dongle.  So, if we ever need to replace your dongle, you'll have to [[Reset_Node|reset]] the Z-Wave devices and add them again.
+The dongle is plugged into one of Vera's USB ports and contains the Z-Wave chip needed to talk to your Z-Wave devices.  When the dongle is removed, Vera cannot communicate with any Z-Wave devices, though IP Cameras, Wi-Fi and other non-Z-Wave functions still work fine.  Also, when you pair Vera to Z-Wave devices (that is, 'Add' Z-Wave devices), that pairing information is stored in the dongle.  So, if we ever need to replace your dongle, you'll have to [[Reset_Node|reset]] the Z-Wave devices and add them again.  Beginning with Vera 2, a dongle is no longer needed.
-−
-=== How secure are Z-Wave devices such as door locks?  ===
 The security implementation was created by a consortium of companies known as the [http://www.z-wavealliance.org Z-Wave Alliance]. There are many large, security-conscious companies in the alliance who signed off on the Z-Wave security implementation. We have not heard of any security vulnerabilities or exploits. We set up a forum at [http://forum.micasaverde.com forum.micasaverde.com] dedicated to security concerns.
 ==Energy==
 === How much money will Vera save me on my energy bill? ===
 See this [[Energy Savings|detailed example]] of how Vera can reduce a typical family's energy bill by 1/3!
 ==Networking==
-=== How can Vera really be that easy to setup and access remotely? ===
+===Can Vera really be that easy to setup and access remotely? ===
+It is. Really!  Just plug Vera in and then, from any web browser in the home, go to [http://findvera.com findvera.com] for Vera 1 units or to [http://micasaverde.com/vera2 micasaverde.com/vera2] for Vera 2 units.
-It is. Really! &nbsp; Just plug Vera in and then, from any web browser in the home, go to [http://findvera.com findvera.com]for Vera 1 units or to [http://micasaverde.com/vera2 micasaverde.com/vera2] for Vera 2 units.
+<!-- Need to add new URL or update reference for Vera 3 units. -->
-====Vera1 with UI2====
-The first time you do this you will see Vera's setup page where she asks you to enter a username and password. &nbsp; To do this your PC or web browser doesn't need to be connected directly to Vera, they just need to share the same home network.&nbsp; Once you've entered your username and password, then you can go to [http://findvera.com findvera.com] from any web browser - anywhere in the world - and put in the same username and password and you'll automatically be connected to your Vera back home.
-====Vera2 with UI4====
-The first time you do this you will see Vera's setup page, the Wizard. After you setup your unit, from the same network as Vera visit [http://cp.mios.com cp.mios.com] and create an account. Log in and you will be able to take control over your unit and access it from all around the world where there is an Internet connection.
-−
-=== What if I don't have Internet at home? ===
-−
-No problem, having an internet connection is optional.&nbsp; Just connect your PC, Mac or other web browser into one of Vera's network ports, or connect to Vera wirelessly.&nbsp; Vera's built-in wireless comes pre-configured, so if you have a wireless / Wi-Fi device, you'll automatically see the 'Vera' network and can connect to it.&nbsp; You can still set up and use Vera, even without an internet connection.&nbsp; If you don't have an internet connection, though, you won't be able to access Vera remotely from outside the home, and you won't see the helper videos on Vera's setup pages.
-=== So Vera has a built in Wi-Fi access point? Those things are complicated to setup! ===
+====Vera 1 with UI2====
-Yes, Vera has a built-in access point, but it comes completely pre-configured. &nbsp; There's nothing to setup.&nbsp; Just plug Vera in.&nbsp; Then you will see the 'Vera' network show up on your laptop or other Wi-Fi enabled device.&nbsp; Click the 'Vera' network and you'll be asked for a password.&nbsp; Your unique password is printed on the bottom of Vera and in the 'Getting Started' guide.&nbsp; Each Vera has a different password, so it's secure, and you don't have to worry about your neighbor connecting to your system. &nbsp; Also, Vera's wireless is pre-configured to use the highest-security for wireless networks, WPA2. &nbsp; Of course, if you know networking stuff you can change all that. &nbsp; But if you're a novice, all you do is plug Vera in.
+====Vera 2 with UI4====
-=== What if I don't want another Wi-Fi access point? What kind of Wi-Fi does Vera use? ===
+====Vera 3 with UI5====
-You can disable Vera's Wi-Fi on the '[[Networking Setup|Net &amp; Wi-Fi]]' tab.&nbsp; Vera uses 802.11g for wireless.
+===What if I don't have Internet at home?===
-=== But web cameras and other network devices always require some setup, right? ===
+===So Vera has a built in Wi-Fi access point? Those things are complicated to setup!===
-At the Mi Casa Verde store, we pre-configure everything for you. &nbsp; So when your new device arrives at your home, you just take it out of the box and plug it in. &nbsp; We do all the work for you.&nbsp; For example, if you bought a web camera from a retail store and want to connect it to Vera's wireless network, you would probably need to configure it with some technical stuff, like the correct SSID and WPA key.&nbsp; But, if you buy the camera from us, we pre-configure it with all the information it needs to connect to your Vera.&nbsp; So you just plug it in!
+===What if I don't want another Wi-Fi access point? What kind of Wi-Fi does Vera use?===
-=== Are you sure this is really secure? Can some hacker spy on me with my web cam or control my house?  ===
+===But web cameras and other network devices always require some setup, right?===
-Before Vera, this was a big problem because all the other IP cameras and home control systems don't use a secure network.&nbsp; So even though the web cam or home control box may ask for a user name and password, it's not secure. &nbsp; Unless the web site starts with ''https://'' and you see the padlock symbol in your browser, it's not a secure connection.&nbsp; That means the user name and password are transmitted all over the internet and anyone could intercept it and control your system.&nbsp; Banks and e-commerce companies overcome this by setting up a secure network. &nbsp; But this requires effort and technical expertise. &nbsp; So if you're connecting directly to your home system, it's not secure.
+===Are you sure this is really secure? Can some hacker spy on me with my web cam or control my house?===
-We solved this by setting up a secure server to act as the "intermediary."&nbsp; So you don't connect directly to your home's Vera system; rather you go through our secure server. &nbsp; This has the added benefit of not only being secure, but being much simpler for you as well since it's fully automatic. &nbsp; The Vera system in your home connects to this server using a secure connection. &nbsp; Then when you want to control your home or view your camera, you also connect to the secure server at [http://FindVera.com FindVera.com] or [http://cp.mios.com cp.mios.com], and the server "patches" you in by connecting you securely to Vera.&nbsp; So, yes, it really ''is'' secure.&nbsp; Your username and password are protected.&nbsp; And nobody, including the Mi Casa Verde staff, can access your system or control your home without the password.
+We solved this by setting up a secure server to act as the "intermediary."  So you don't connect directly to your home's Vera system; rather you go through our secure server.  This has the added benefit of not only being secure, but being much simpler for you as well since it's fully automatic.  The Vera system in your home connects to this server using a secure connection.  Then when you want to control your home or view your camera, you also connect to the secure server at [http://FindVera.com findvera.com] or [http://cp.mios.com cp.mios.com], and the server "patches" you in by connecting you securely to Vera.  So, yes, it really ''is'' secure.  Your username and password are protected.  And nobody, including the Mi Casa Verde staff, can access your system or control your home without the password.

← Older revision		Revision as of 06:58, 27 May 2011
Line 1:		Line 1:
		+	[[Category:Glossary]]
		+
		+	Frequently Asked Questions
		+
		+	see also: User Instructions here [http://wiki.mios.com/index.php?title=Category:User_Instructions][ and How To here [http://wiki.mios.com/index.php/Category:How_To]
		+
	{{FAQ header}}		{{FAQ header}}
	==General==		==General==